Frequently asked Questions
Delivery times vary based on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days, with shipping taking an additional 3-7 business days. You’ll receive a tracking number once your order has shipped.
We accept returns within 30 days of receipt. Items must be unopened and in their original packaging. If you wish to return an item, please contact our customer support team for specific instructions.
To change your shipping address, log into your account and navigate to the “Account Settings” or “Profile” section. From there, you can update your shipping address. If your order has already been placed, please contact our customer support team as soon as possible.
After your order has shipped, you will receive an email with a tracking number and a link to track your order. You can also log into your account and check the order status under the “Orders” section
You can reach our customer support team via email or through the contact form on our website. We strive to respond to all inquiries within 24 hours.
If you realize that you’ve entered an incorrect shipping address after placing your order, please contact us immediately. We can update your address as long as the order has not yet shipped.
We offer international shipping to many countries. You can check if we ship to your location by entering your address during the checkout process. If you have any concerns, please reach out to our customer support team.
In most cases, if you order multiple items at the same time, they will be shipped together in one package. However, if you place a large order or if some items are pre-orders or backordered, they may be shipped separately to ensure timely delivery. If this happens, you will receive notifications for each shipment. If you have specific concerns about your order, please feel free to contact our customer support for assistance.